Privacy Policy
Privacy Policy
Valkenburg Apiaries Pty Ltd
ABN 70 669 318 503
Effective Date: [Insert Date]
At Valkenburg Apiaries Pty Ltd ("we", "us", "our"), we are committed to safeguarding the privacy of individuals and ensuring that personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal information.
1. Collection of Personal Information
We may collect personal information from you directly or indirectly, including but not limited to:
Full name
Email address
Contact number
Residential or business address
Payment or transaction details
Information related to your purchases, preferences, and interactions with us
We may also collect non-identifiable data such as IP address, device type, browser details, and website usage through cookies and analytics platforms.
2. Methods of Collection
Personal information may be collected through various means, including:
Online forms and enquiries submitted via our website
Email, phone, or in-person communications
Social media interactions
Orders and transactions made through our platform
Website tracking tools such as cookies or analytics services
You may choose to withhold certain information; however, doing so may limit our ability to provide services or respond effectively to your enquiries.
3. Use of Personal Information
We use personal information to:
Provide products, services, and customer support
Process transactions and fulfil orders
Respond to enquiries and manage customer relationships
Send marketing and promotional communications (where consent has been given)
Improve our services, website functionality, and customer experience
Comply with legal and regulatory obligations
We will only use personal information for the primary purpose for which it was collected or for related secondary purposes that you would reasonably expect.
4. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
To service providers assisting in the operation of our business (e.g. payment processors, delivery partners, IT support)
Where required by law, regulation, or court order
To professional advisors such as accountants, legal representatives, or auditors
With your explicit consent
All third parties are expected to comply with applicable privacy laws and maintain the confidentiality and security of your information.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
These measures include secure servers, encrypted payment systems, and restricted access protocols for personnel handling sensitive data.
6. Access and Correction
You have the right to access the personal information we hold about you and to request its correction if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.
We may require verification of your identity before processing any request and will respond within a reasonable timeframe.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect data on website traffic and user behaviour.
You may choose to disable cookies in your browser settings; however, this may impact the functionality of certain features on our website.
8. Third-Party Websites
Our website may contain links to third-party websites. These sites operate independently and are not governed by our Privacy Policy. We encourage users to review the privacy policies of any external websites before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or data handling practices. The latest version will always be available on our website, and the “Effective Date” will be updated accordingly.
10. Contact Us
For any enquiries regarding this Privacy Policy or to access or correct your personal information, please contact:
Valkenburg Apiaries Pty Ltd
ABN 70 669 318 503
Email: info@valkenburgapiaries.com
Phone: +61 429 828 173
Valkenburg Apiaries Pty Ltd
ABN 70 669 318 503
Effective Date: [Insert Date]
At Valkenburg Apiaries Pty Ltd ("we", "us", "our"), we are committed to safeguarding the privacy of individuals and ensuring that personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal information.
1. Collection of Personal Information
We may collect personal information from you directly or indirectly, including but not limited to:
Full name
Email address
Contact number
Residential or business address
Payment or transaction details
Information related to your purchases, preferences, and interactions with us
We may also collect non-identifiable data such as IP address, device type, browser details, and website usage through cookies and analytics platforms.
2. Methods of Collection
Personal information may be collected through various means, including:
Online forms and enquiries submitted via our website
Email, phone, or in-person communications
Social media interactions
Orders and transactions made through our platform
Website tracking tools such as cookies or analytics services
You may choose to withhold certain information; however, doing so may limit our ability to provide services or respond effectively to your enquiries.
3. Use of Personal Information
We use personal information to:
Provide products, services, and customer support
Process transactions and fulfil orders
Respond to enquiries and manage customer relationships
Send marketing and promotional communications (where consent has been given)
Improve our services, website functionality, and customer experience
Comply with legal and regulatory obligations
We will only use personal information for the primary purpose for which it was collected or for related secondary purposes that you would reasonably expect.
4. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
To service providers assisting in the operation of our business (e.g. payment processors, delivery partners, IT support)
Where required by law, regulation, or court order
To professional advisors such as accountants, legal representatives, or auditors
With your explicit consent
All third parties are expected to comply with applicable privacy laws and maintain the confidentiality and security of your information.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
These measures include secure servers, encrypted payment systems, and restricted access protocols for personnel handling sensitive data.
6. Access and Correction
You have the right to access the personal information we hold about you and to request its correction if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.
We may require verification of your identity before processing any request and will respond within a reasonable timeframe.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect data on website traffic and user behaviour.
You may choose to disable cookies in your browser settings; however, this may impact the functionality of certain features on our website.
8. Third-Party Websites
Our website may contain links to third-party websites. These sites operate independently and are not governed by our Privacy Policy. We encourage users to review the privacy policies of any external websites before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or data handling practices. The latest version will always be available on our website, and the “Effective Date” will be updated accordingly.
10. Contact Us
For any enquiries regarding this Privacy Policy or to access or correct your personal information, please contact:
Valkenburg Apiaries Pty Ltd
ABN 70 669 318 503
Email: info@valkenburgapiaries.com
Phone: +61 429 828 173